FAQ
Frequently asked questions
Credits, uploads, privacy and export sizes — the things people ask before signing up.
What is PixMuse AI?
An image generation studio that turns any photo — a portrait, a product shot, a lifestyle scene — into branded visuals using curated AI styles, then builds finished adverts from them. Every asset matches your creative direction without prompt engineering.
Do I need design or prompt experience?
No. Pick one of the 54 presets, upload a source image, and generate. Custom instructions are optional, and Ad Studio writes headline options for you.
How do credits work?
Each render costs 1 credit. New accounts get 20 free credits so you can try the whole workflow before paying. Credits roll over and you can top up at any time.
What can I upload?
JPG, PNG or WEBP, up to 8 MB per file. Everything is processed server-side, so there is nothing to install and any device with a browser works.
What happens to my uploads?
Source files and renders are stored outside the public web root and served only through an authenticated route to their owner. Generated images are retained for 7 days by default.
What sizes does Ad Studio export?
10 placements — Instagram and Facebook feed, portrait and Story/Reel, Google Display banners, LinkedIn, X, Pinterest and email headers. Each one renders at the platform's own published pixel dimensions, so nothing is re-scaled on upload.
Can I use the output in paid advertising?
Yes — that is what Ad Studio is for. It exports at each platform's exact published pixel dimensions so creatives are not re-scaled on upload.
Still stuck? Talk to support.